Turism in Albania. Benefits and Challenges of International Recruitment in this Sector

As one of the most sought-after holiday and business destinations, Albania is experiencing a high flow of visitors, which increases the need for qualified staff and improved services.

In an exclusive interview for Deutsche Welle, conducted in the elegant premises of the DORA Residence Hotel, the extraordinary growth of Albanian tourism in recent years and the challenges that this development brings to the hotel sector were discussed.

In order to cope with the new demands of the industry, the country's agencies and hotels have started recruiting outside Albania. DORA Residence Hotel is proud to have on its staff chefs and employees from the Philippines, who bring high experience in the field of hospitality.

Benefits of International Recruitment

This approach brings important benefits such as:

•  International experience and increasing the quality of service: The foreign staff brings international experience, improving service standards and making them more compatible with the demands of foreign tourists.

•  Cultural diversity: Cultural diversity helps create a welcoming and warm environment for visitors from different countries.

• Adaptation to global standards: Working with international staff helps the hotel adopt the best practices and standards from the global industry.

• Availability of international employees: Foreign employees are often more available and ready to face the challenges that arise during work, ensuring fast and professional service to customers.

Challenges of International Recruitment

Although the benefits are many, international recruitment also faces some challenges:

1. Bureaucratic costs and procedures: For foreign workers, the work permit and documentation processes are complicated and require a lot of administrative support.

2. Cultural adaptation and communication: Foreign staff must learn and adapt to Albanian culture and local traditions, which requires time and commitment.

3. The difficulty of communicating in the Albanian language: One of the biggest   challenges is the fact that foreign staff often do not speak Albanian, which makes it more difficult to communicate with local customers and requires support from local staff to adapt as well as possible.

4. Support for accommodation: The hotel should provide accommodation and support for employees coming from abroad.

The growth of tourism and the choice of international recruitment to face the challenges of the tourism industry in Albania are clear examples of efforts to adapt to the demands and opportunities that this development offers.

For more about these topics and the impact of tourism developed in Albania, watch the full video of our exclusive interview with Deutsche Welle.